Refund Policy

Refund Policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else.You can return or exchange your purchase for up to 7 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

All goods sold here are new unless otherwise stated and generally 12 months manufacturers warranty is offered.
Unopened and unused products can be returned without any question for refund within 7 days.

Genuinely dead on arrival products will be replaced with new product if notified within 7 days, otherwise we reserve the right to repair the product or return to manufacturer for replacement.
For Goods more than 3 months old we reserve the right to return to manufacturer for repair or replacement, Return post to us is at your expense. We will pay the postage to return the repaired product to you.

Damage caused by user neglect or use of incorrect software, images, firmware etc is not covered under warranty. e.g. No CA Found errors etc (A charge will apply to return the product to its original condition if possible)

Remote controls older than 30 days are generally not covered by warranty as they are subject to wear and tear by customer use/misuse

Goods are not supplied on a trial basis.